- Governance Committee Participation: Acted as a key member of the governance committee, overseeing policy development, vendor, team, technology selection processes, use case evaluation, and project approvals while ensuring adherence to regulatory and ethical standards.

- Support for Technological Framework: Collaborated with the Digital Insurance Technology team and business units to establish a robust, scalable, and secure technological infrastructure capable of accelerating AI adoption.

- Knowledge Sharing and AI Adoption: Cultivated an organizational culture embracing learning, innovation, and AI integration. Initiated and oversaw educational and training programs to enhance AI literacy across all departments.

- Business and Functional Unit Support: Offered expertise and guidance to departments launching AI initiatives, aiding in identifying AI opportunities and formulating project proposals and implementation strategies.

- AI Program Management Oversight: Supervised AI program management, ensuring strategic alignment and efficient execution of AI projects.

- Cross-Organizational Partnership: Partnered with leaders across the organization to drive education and adoption of AI tools, implementing changes to processes and workflows, and introducing new tools for efficiency and productivity gains.

- Industry Trends and Strategy: Stayed abreast of industry trends, emerging technologies, and best practices in AI, continuously evaluating and recommending new strategies to maintain a competitive edge.

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